An Empirical Analysis of Software Production Problems in European Software Units
نویسندگان
چکیده
In this paper, we analyze software production problem profiles and their link to the organizational contexts of European software production units. The data used in our study contains more than 3800 observations representing software production units in the Information Technology (IT), Production, and Service sectors. Software production problems examined in our study include those associated with management, technical, and quality related processes. Among the key findings in our analyses are: 1) across all sectors, software production units are concerned most with deficiencies in specifications related processes such as Requirement Specifications and Management of Customer Requirements, 2) the degree of software production problems vary according to company size and sector, 3) the use of ISO, Software Assessment Methods, and Software Process Improvement methods show only weak impact on problem levels in Quality related processes, and 4) employee attitudes, in particular technical management attitudes, can impact significantly problem levels in Quality and Specifications related software production processes.
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